Resume / CV
Front End Design UI/UX Designer
Bachelor's of Art degree
Front line support via live chat and telephones. Troubleshooting a variety of technical and non-technical issues customers are having with their web hosting plans and services. Provide technical support for level one escalation issues via help desk. Performs miscellaneous job-related duties as assigned.
From Apr 2012 to presentSupervised installs, employed, maintained, and assisted users with battlefield Signal support systems and terminal devices; integrated Signal systems and networks; performed unit level maintenance on authorized Signal equipment and associated electronic devices; trained and provided technical assistance to users of Signal equipment; and operates and performed preventive maintenance checks and service on assigned vehicles and power generators. Recommended and advised commanders and staff on planning, installing, maintaining, operating and securing intranet and video teleconferencing systems on Army networks. Experienced at installing and updating personal computers for users ensuring proper installation of all cables, operating systems, or appropriate software. Experienced in troubleshooting and resolving computer-related problems and peripherals in a local or wide area network environment. Experienced in supporting Cisco switches in a local area network environment.
From Feb 2004 to Sept 2011Prepared, reviewed, edited, and disseminated various types of print and electronic correspondence, reports, forms and records. Coordinated and completed assignments and special projects involving various program related activities. Logged assigned and tracked various types of inquiries related to background check activities, including Out of State Central Registry requests. Maintained filing and record keeping systems. Handled inquiries for the Division Administrator, responded to questions, took messages, and provides general referral information to clients or staff. Coordinated and scheduled meetings and conferences. Produced and distributed agenda items and materials. Maintained Division Administrator’s
From Jan 2002 to Dec 2002Regularly prepared and delivered executive level preparations. Ensured key deliveries, schedules, and performance targets were met. Worked cross-functionally with Global Operation Teams and Corporate tax organizations. Managed and implemented World Wide production supply chain process and improvements to support Dell manufacturing shipment fulfillment. Installed, maintained, and performed minor repairs to hardware, software
From Jan 1994 to Aug 2001
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